Privacy policy
By accessing or using our Website, you consent to the data practices outlined below.
1. Information We Collect
We may collect and process the following types of information when you interact with our Website:
1.1 Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Other contact details
1.2 Usage Information
We may collect information about how you use our Website, such as:
- The pages you visit
- Links you click
- Time spent on each page
1.3 Device Information
We may collect details about the device you use to access our Website, including:
- Device type
- Operating system
- Browser type
By completing forms on our Website, you agree to receive SMS communications from us, including news, promotions, and service-related updates. Your SMS opt-in information is kept strictly confidential and will not be shared with third parties.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- Providing Services: To offer our best products and services to you.
- Improving User Experience: To enhance our Website’s performance and personalize your experience.
- Communication: To send you updates about our services, promotional offers, or respond to inquiries.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information
We may share your information with third parties only in the following circumstances:
- Service Providers: We may disclose information to trusted third-party providers that help us operate our Website (e.g., hosting services, payment processors, analytics services).
- Legal Obligations: We may share information if required to comply with legal obligations, enforce our rights, or protect the safety of our users.
4. SMS Communication Policy
By using our services, you consent to receive SMS communications related to recurring services, including appointment confirmations, updates, and service-related inquiries.
Standard Messaging Disclosures
- Message and Data Rates: Standard messaging and data rates may apply.
- Opt-Out: You can opt-out at any time by texting “STOP.”
- Help: For assistance, text “HELP” or contact us using the details provided below.
- Message Frequency: Frequency may vary based on your inquiries and service needs.
We do not share your SMS consent or phone number with third parties for marketing purposes.
5. Data Security and Protection
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. Our security protocols and technologies are regularly updated to ensure your data remains secure.
6. User Rights
You have the following rights concerning your personal information:
- Access and Correction: You may request access to your personal data and correct any inaccuracies.
- Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.
- Opt-Out: You may opt-out of receiving marketing communications at any time.
To exercise these rights, please contact us at support@bluepeakclimate.com.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your usage of our Website.
- Control: You can manage cookies through your browser settings.
- Impact: Disabling cookies may affect the functionality of certain Website features.
8. California Residents (CCPA Rights)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request details on the personal information we collect about you.
- Right to Delete: You may request that we delete your personal information.
- Right to Opt-Out: You may opt-out of the sale of your personal information.
To exercise these rights, contact us at support@bluepeakclimate.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting the updated policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@bluepeakclimate.com